We collect identity details (name, date of birth, contact information, and ID documents during verification), financial information (payment details and transaction history), technical data (IP address, device information), and account activity data necessary for managing your account, verifying identity, processing transactions, and meeting our regulatory obligations under our Curacao Gaming Commission licence.
Your data verifies identity, processes deposits and withdrawals, enables customer support, and helps us comply with anti-money laundering and licensing requirements. We also use aggregated, anonymised data to improve the platform, develop new features, and optimise performance.
We apply industry-standard SSL/TLS encryption to data in transit and at rest, and restrict internal access to personnel who genuinely require it. All access to personal data is logged and regularly audited. Security updates are implemented promptly to protect against emerging threats.
We work with payment processors and technical infrastructure partners bound by confidentiality agreements, and disclose information when legally required by regulators or authorities. We don't sell personal data to third parties for marketing purposes.
You can request access to your data, correction of inaccuracies, or deletion subject to legal retention requirements. Contact our support team to exercise these rights via the email addresses listed in our support section.
We'll communicate material changes through the platform or email. Continued use after updates indicates acceptance.
